Requests are scattered
Important context is buried across support tickets, Slack threads, sales notes, and spreadsheets.
Private beta for B2B SaaS teams
Turn customer requests into a roadmap customers can trust.
Capture feedback from customers and teammates, understand which accounts care, and automatically close the loop when you ship.
✓ Built for product and customer-success teams managing feedback across support, Slack, email, and spreadsheets.
Product preview · private beta 
Warpix
WarpixSearch feedback...
AE
Triage inboxCustomer requests
24
votes
votes
Export reports to CSV
Under review Requested by Northstar and 7 more
Reporting 38
votes
votes
Add Slack notifications
In progress Requested by Meridian Labs and 11 more
Integrations 17
votes
votes
Improve invoice customization
Planned Requested by Cloudline and 4 more
BillingIn progressREQ-104
Add Slack notifications
Notify customer teams when a request moves forward or ships.
Account context
M
Meridian LabsGrowth plan · 42 seats
N
NorthstarStartup plan · 18 seats
Connected release Slack notifications are here
12 customers ready to notify Ready
The broken handoff
Feedback should not disappear between support and product.
Customer requests arrive everywhere. The difficult part is preserving who asked, deciding what matters, and following up when the work is complete.
Prioritization loses customer context
Vote totals rarely explain which accounts care or why the request matters.
Customers rarely hear back
Teams ship requested work but miss the chance to rebuild trust and re-engage customers.
From signal to follow-up
One clear path from request to release.
Keep the original customer need attached as work moves forward, so your team makes better decisions and customers see meaningful progress.
01
Capture
Collect requests from your portal, in-app widget, teammates, and existing CSV exports.
02
Understand
Triage, merge duplicates, and preserve the customer and account context behind each request.
03
Plan
Connect real requests to a clear, public roadmap without exposing private details.
04
Close the loop
Publish the release and notify every customer who asked when the work ships.
New requestAdd Slack notificationsMeridian Labs · Growth plan
→ PlannedNotifications & integrationsLinked to 12 customer requests
→ ShippedSlack notifications are here12 customers ready to notify
Product capabilities
Everything needed for a trustworthy feedback loop.
01 / Capture
A portal customers will actually use
Give customers one place to submit ideas, find existing requests, vote, comment, and follow progress.
- Branded portal and feedback boards
- Search, voting, and comments
- Clear public statuses
Product feedback
⌕ Search existing requests
38
votes
votes
Add Slack notifications
In progressNotify our team when updates ship.
24
votes
votes
Export reports to CSV
Under reviewDownload filtered account reports.
02 / Understand
A triage workflow your team can maintain
Review new requests, add internal context, consolidate duplicates, and keep customer-facing updates understandable.
- Internal notes and tags
- Duplicate merging
- Moderation that stays manageable
Triage request
Support multiple workspaces
Internal note
Enterprise prospects mention this during onboarding. Link to workspace permissions work.
⌘
2 likely duplicatesMerge without losing voters or context
EnterprisePermissionsHigh intent
03 / Plan
A roadmap grounded in real requests
Connect roadmap decisions to the customers and accounts asking for them, without exposing private context.
- Roadmap groups and status history
- Linked feedback and account context
- Public progress without private details
Planned · 3
Export reports to CSV24 votes · 8 accounts
Multiple workspaces19 votes · 5 accounts
In progress · 2
Add Slack notifications38 votes · 12 accounts
Invoice customization17 votes · 5 accounts
Shipped · 6
Custom feedback boardsReleased Jun 2
Roadmap filtersReleased May 18
04 / Release
Release communication that closes the loop
Publish a release once, connect it to the requests it addresses, and notify the customers who care.
- Connected changelog releases
- Linked requests and notification audience
- Automatic shipped status
Ready to publish
Slack notifications are here
Keep your team in the loop when requests change status or a release ships.
2linked requests
12customers to notify
4accounts represented
A focused alternative
Built for teams that have outgrown spreadsheets, not their budget.
| Capability | Spreadsheets & Notion | Basic voting boards | Warpix |
|---|---|---|---|
| Central customer feedback | Manual | Yes | Yes |
| Customer and account context | Manual | Limited | Built into the workflow |
| Public roadmap | Manual | Usually | Yes |
| Release notes | Separate tool | Sometimes | Connected to requests |
| Notify customers who asked | Manual | Sometimes | Core workflow |
| Predictable pricing | Yes | Varies | Planned |
Design partner program
Help shape Warpix around a real feedback workflow.
We are recruiting a small group of B2B SaaS teams to test Warpix with real customer feedback. Design partners receive direct founder access, assisted onboarding, and preferred early-customer pricing.
A 20-minute research conversation about your current workflow. This is not a sales demo.What we ask
- Share your current collection and prioritization process
- Provide an existing spreadsheet or export where possible
- Join short feedback sessions during beta
What partners receive
- Assisted setup and migration
- Direct influence on MVP priorities
- Fast support and preferred early pricing
Planned pricing for early customers
Predictable pricing as your customer base grows.
Warpix plans to charge for product capabilities, not every customer who votes or submits feedback.
Free
For trying a public feedback loop
$0/ month
Join the beta - ✓ One feedback board
- ✓ Public roadmap and changelog
- ✓ Unlimited submissions and votes
- ✓ Warpix branding
Startup
For early SaaS teams collecting and closing feedback
$39/ month
Join the beta - ✓ Everything in Free
- ✓ Unlimited boards and tracked customers
- ✓ Custom domain and in-app widget
- ✓ Customer notifications
Growth
For growing teams needing private workflows and richer context
$129/ month
Join the beta - ✓ Everything in Startup
- ✓ Private boards and account context
- ✓ Slack and engineering integration
- ✓ Advanced filters
Business
For teams needing advanced access and support
From $299
Talk to us - ✓ Everything in Growth
- ✓ Advanced roles
- ✓ Priority support
- ✓ Assisted migration
Private-beta note: Pricing and plan details may change based on early-customer feedback. Beta partners will receive preferred early-customer pricing. Does this pricing fit your team? Tell us →
Frequently asked questions
The honest version, while we build.
Warpix is in development. These answers reflect the intended private-beta experience and will evolve with design-partner feedback.
Is Warpix available today?+
Warpix is currently recruiting private-beta design partners. The first partners will receive assisted setup and direct access to the founder.
Who is Warpix for?+
Warpix is designed for B2B SaaS product and customer-success teams that receive recurring feature requests but do not want a heavy enterprise product-management suite.
Can I migrate existing feedback?+
CSV migration is planned for the private beta. Additional importers will be prioritized based on design-partner needs.
Will customers need a Warpix account?+
The final participation and identity options are being shaped with beta partners. Warpix will support a low-friction customer feedback experience while protecting feedback quality.
Do you charge for tracked customers?+
The planned pricing does not charge for each tracked customer or voter.
Which integrations will be available?+
The private beta will focus on the in-app widget and CSV import first. Slack and one engineering integration will follow based on partner demand.
What happens after I apply?+
Qualified teams will be invited to a short research call. Selected design partners will then receive assisted onboarding when the beta is ready.
Private beta
Build a feedback loop customers can see and trust.
Join the private beta and help shape a simpler way to capture requests, plan work, and follow up when you ship.